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Downloadable Forms ...

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Registration

Suppliers
Supplier Application Form  [41.4KB]
Supplier Terms & Conditions  [22KB]
NOTiCE Terms and Conditions  [96KB]
FPAL Logo Terms and Conditions  [63KB]
FPAL Logo  [123KB]
 
* Customers who use the following internet browsers (Netscape Navigator, FireFox, Explorer 7) may experience some difficulty with using FPAL. If you do experience any difficulty please contact FPAL Customer Support Team on +44 (0)1224 337533


Purchasers
List of Registered Purchasers  [27KB]
Purchaser (Subscriber) Registered Fee Structure 2008  [102KB]
Purchaser Terms & Conditions  [18.9KB]
Confidentiality Agreement   [54.8KB]
Purchaser Guide to FPAL  [3.13mb]


Product / Service Code Guide

You can download Product Code guidance by clicking on this link:
Product Service Code Guidance   [37.7KB]
You can download a full set of all codes by clicking on this link:
Product Service Code Listing - 8th Edition  [1293KB]

Suppliers and Purchasers are encouraged to make suggestions to ensure that Product / Service Codes and Keywords adequately reflect industry needs. Suggestions should be made to enhance the system for overall industry needs and not focus disproportionately on company trade names or highly specific product / service details. We also consider it necessary to request a brief explanation / justification as this will assist in the decision to implement the suggestion. An industry user group will consider all suggestions and any resulting changes will be made at the earliest opportunity. Please e-mail any suggestions to fpal@fpal.com taking note of the comments above together with your name, company name and supplier number.


Registration Questionnaire
Registration Questionnaire  [78KB]
Registration Questionnaire  [78KB]
Verify
 
Verify Application Form  [13.1KB]
Verify Service Level Agreement   [32.1KB]
Verify Assessment - Guidance & Questions   [255KB]
Verify Assessment - Guidance & Questions   [255KB]
Example Verify Report.pdf   [302KB]
Blank Verify Report.pdf   [170KB]
Supplier Verify - Improvement Plan Template (1.2)   [30KB]
Verify Product Sheet   [30KB]
Capability Assessment

You can download general guidance by clicking on this link:
Capability Assessment Guidance   [79KB]
You can download the full set of questions by clicking on this link:
Capability Assessment (All Elements)  [128KB]
Capability Assessment (All Elements)  [341KB]
You can download the Capability Assesment Declaration by clicking on this link:
Capability Assessment Declaration   [13KB]
Performance Feedback

General
About Performance Feedback  [466KB]

Performance Feedback - Supplier Performance
Supplier Performance - Report 1 Form   [18KB]
Supplier Performance - Report 1 Form   [90KB]
Supplier Performance - Report 1 Guidance Templates   [105KB]
Supplier Performance - Report 1 Guidance Templates   [274KB]
Feedback Guidance Presentation   [445KB]

Performance Feedback - Product Performance in Service
Product Performance in Service - Report 2 Form   [18KB]
Product Performance in Service - Report 2 Guidance Template  [31KB]

Performance Feedback - Purchaser Performance
Purchaser Performance - Report 3 Form  [17KB]
Purchaser Performance - Report 3 Form  [110KB]
Purchaser Performance - Report 3 Guidance Templates  [96KB]
Purchaser Performance - Report 3 Guidance Templates  [246KB]