| Performance Feedback ... |
Performance Feedback is a method of assessing the
performance of suppliers and purchasers and is carried out during or
following the execution of a contract or order. Performance Feedback
is recorded in a Report format, which incorporates a maximum of 15
critical business elements. |
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| Performance Feedback Reports should be completed at intervals agreed between the two parties and over time the reports,
which are input into a supplier’s registration, display graphically an objective assessment of the levels of
performance achieved across the range of elements. |
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| Types of Reports: |
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| Important Information! |
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| FPAL must stress that a Performance Feedback Report is NOT a test resulting in a pass or fail.
The profiles are designed to represent your company’s overall performance and to allow either
party to mutually agree an acceptable standard of historical performance. |
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| The FPAL Performance Feedback Profile should be used as a business development tool.
We encourage suppliers to use the objective and independent scores and benchmarks as a
marketing tool to assist in sourcing new business. A proven track record will put your
company ahead of your competitors. |
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| In addition, with regards to new business, your FPAL performance feedback score is an
excellent marketing tool for your company to promote itself and expand into different markets
and countries. |
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| How to complete a Performance Feedback Report |
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| How to complete a Performance Feedback Report |
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| Fax it to us on +44 (0) 1224 337 544 |
| Submit it online |
| Post a hard copy to: |
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First Point Assessment |
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7 Burnbank Business Centre |
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Souterhead Road |
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Altens |
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Aberdeen |
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AB12 3LF |
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